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Customer Service
To assure a successful purchase at our On-line Shop, we would like to provide you the best assistance as possible. Hereinafter you will find basic information, which we hope, will help you answer any doubt you may have.

Our Customer Service is available to assist you from Monday – Friday, at regular business hours [ 09:00 - 17:00 (- 5:00 GMT )].

Should you have any questions, suggestions or complaints, or you wish information on our Internet sales service, please write to us at: ciatshop@ciat.org

Telephones: (507) 269 –1270; (507) 265-2766
Fax: (507) 264 - 4926

SUBSCRIBE TO MY CIAT
SECURITY
HOW TO ORDER
•  How to order at CIAT's On-line Shop
•  Document search facilities at CIAT's On-line Shop
•  Adding documents to your shopping cart
•  Modifying or cancelling a purchase order
•  How can I return to the shopping cart?
•  How can I process my purchase?
•  Order Number
•  Payment Method
•  Approving your purchase order
DOWNLOADING DOCUMENTS
•  How do I download my electronic document purchases?
•  Stipulated time to download electronic documents
•  Problems when downloading electronic documents?
DELIVERIES
•  My Purchases follow-up
•  Deliveries – Prices
•  My order has not arrived
•  Can you send my purchase order to another postal address or person?
RETURNS
•  Return policy
•  Inquiries on charges made to my credit card.

Novedades Catálogo Ver Carrito Procesar Compra Inicio CIAT Contáctenos